Good Shepherd Automotive‘s mission is to help our customers be good stewards of their resources by providing quality service at an affordable price for all their automotive maintenance and repair needs. We want to help get them back on the road! The Automotive Technician is responsible for performing repair and service on customer vehicles within management’s guidelines for productivity, safety and efficiency.
Model the organization's mission and values: High standard of behavior and productivity.
Receive the repair or service order in a timely manner.
Perform the appropriate diagnostic testing as required and relay required repair information in a timely manner for approval by customer.
Inform service advisor/management of any additional or proposed work to vehicle for relay to customer.
Complete all repairs and service orders accurately and in a timely manner per management guidelines.
Comply with all safety guidelines and policies including the handling of hazardous waste and good housekeeping.
Complete all required training and certification courses.
Adhere to all attendance, punctuality, and timekeeping standards
Strive to preserve customer relations through attentive, thorough and respectful response to stated needs.
High School Education and 2 years experience or an equivalent combination of education and experience
Completion of a technical program preferred
ASE Certification(s) a must
Knowledge of vehicle maintenance
Knowledge of safety rules and regulations required to prevent injury to team members and other staff in work area
Good verbal communication skills
Ability to anticipate mechanical issues
Knowledge of diagnostic tools
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to interpret a variety of instructions furnished in writing, oral or diagram form.
Ability and willingness to continue professional development through training programs as offered
Ability to prioritize jobs by order of importance, location, equipment and personnel availability, etc.
Good interpersonal skills, ability to work well with a wide range of individuals
Ability to maintain a valid drivers license and maintain a clean driving record